Question 1

What's NOVOS Core made of?

Accepted Answer

See Orange nutrition label and Unflavored nutritional label. The primary longevity ingredients are: Vitamin C Magnesium Malate Calcium Alpha-Ketoglutarate Glycine Glucosamine Sulfate Rhodiola Rosea L-Theanine Hyaluronic Acid Fisetin Gingerol Pterostilbene Micro-dosed Lithium Other natural ingredients: Erythritol*, Malic Acid, Natural Flavors, Sodium Bicarbonate, Silicon Dioxide, Calcium Silicate*, Stevia* *ingredients only in Orange, not in Unflavored NOVOS Core is calorie free and sugar free. No artificial colors, preservatives or additives. Suitable for vegans. Non-GMO.

Question 2

When will I see or feel results?

Accepted Answer

The focus is on the long-term. Remember that the key benefits of achieving maximum lifespan potential may not be perceived on a daily basis, as it impacts biology over time with consistent daily use on your Longevity Journey. Many customers report seeing or feeling a noticeable benefit within 30 days. However, everyone’s body is different, and the benefits you may see or feel (skin health, energy, mood, etc.) are often just the most visceral ones. Some people feel results in as a little as 7 days due to specific benefits like skin health and cognitive support. Other longer term benefits like mitochondrial health and genomic stability may take longer, or you may not notice anything at all. That’s completely normal. As long as you continue your daily intake, those beneficial nutrients are doing their work inside to optimize your health.

Question 3

Who is NOVOS Core for?

Accepted Answer

NOVOS Core is meant for early-adult, middle-aged and elderly people. It is developed to slow down aging, a process that already starts from a young age. The most pronounced short-term effects will be noticed by older people, while the greatest long-term longevity benefits will come from starting at a younger age.

Question 4

Is NOVOS Core compatible with my diet or dietary restrictions?

Accepted Answer

NOVOS Core is free from: Dairy Gluten Soy GMOs Nuts Sugar Calories Shellfish Sesame Glyphosate/AMPA Binders Preservatives 14 classes of allergens defined by European Food and Safety Authority (EFSA). It adheres to the following diets: Vegan Vegetarian Ketogenic Gluten Free Mediterranean NOVOS Longevity Diet

Question 5

Can I take NOVOS Core with other supplements and medications?

Accepted Answer

NOVOS Core is safe to take with other supplements. There are no known contraindications with NOVOS Core and any over-the-counter or prescription medications, though we encourage you to double check with your physician before adding our product to your regimen. If you are already taking any ingredients found in the NOVOS Core formulation, such as magnesium or Vitamin C, you can consider discontinuing those supplements and simplifying your routine with NOVOS Core.

Question 6

Are there any health risks associated with NOVOS Core?

Accepted Answer

A small percentage of users (less than 3%) report that they feel stomach discomfort when they first start taking NOVOS. This is normal: when a new food is introduced into your routine, it can take time for your microbiome and digestive tract to adapt. If this is the case for you, we recommend the following: Make sure you only take NOVOS Core on a full stomach. Split up your NOVOS Core into 2 to 3 servings. Pour 1/3 to 1/2 of the powder into your drink with each meal. Dilute NOVOS Core in a larger serving of water (16-24 ounces, rather than 8 ounces). Try steps 1-3 for a few weeks. In 90% of cases, the issue resolves itself. If it does not for you, feel free to contact our customer care team.

Question 7

Is NOVOS Core safe to take while I'm pregnant or breastfeeding?

Accepted Answer

To our knowledge, we don't see a problem with taking NOVOS during pregnancy. However, given that this is a very critical period in the development of your child, and given that there could be unknown unknowns, we recommend that you err on the side of caution. That is, we advise against taking NOVOS while pregnant (and while breastfeeding).

Question 8

Do I need to refrigerate NOVOS Core?

Accepted Answer

Short answer: no. No refrigeration needed. Storing at room temperature in a cool, dry environment is perfect for NOVOS Core.

Question 9

What does my subscription to NOVOS Core include?

Accepted Answer

For monthly subscriptions, your order will contain 1 box of NOVOS Core. For prepaid options (6 or 12 months), you will receive all 6 or 12 boxes upfront.

Question 10

What is your return policy?

Accepted Answer

If you have active subscriptions to any NOVOS products, you can change the renewal date, cancel or renew your subscriptions at any time, as often as you would like. If you wish to choose a different renewal date or cancel a subscription, it must be done at least 2 business days prior to the renewal date, otherwise the transaction will be considered complete. Keep in mind that every person’s body is different, and the short-term benefits you see or feel (skin health, energy, sleep, mood, etc.) should be considered as added benefits. As long as you continue your daily intake, the beneficial nutrients are doing their work inside to optimize your health. Consistent use is the key to slowing down your aging to be YoungerForLonger™. US-based purchases: If you still wish to return your NOVOS products (Core and/or Boost), it must be within thirty (30) days and each product must be unopened (still sealed). We never charge consumers shipping fees as we pay for the costs, and we will provide a prepaid return shipping label, so there will be a deduction of $25 per transaction to cover the back and forth shipping costs. There will also be a restocking fee of $35 per transaction (deductions will not exceed the value of the order). If you would like a NOVOS credit instead of a refund to your original payment method, we will waive the shipping and restocking fees ($60). NOVOS credit must be used within 1 year of issuance. All purchases of NOVOS Age are final. Non-US-based purchases: All international orders are final for all products.  NOVOS is not responsible for any lost packages that were incorrectly addressed due to customer error. We generate shipping labels from the information the customer provides, so if you enter an incorrect or incomplete address (e.g., incorrect zip code, missing apartment/office number) and your package is lost, NOVOS is not responsible. We appreciate your understanding.  If you input the incorrect address on your order and it has only just begun processing, try to cancel the order immediately by logging into your account. If you are unsure if this processed correctly, immediately email us at care@novoslabs.com with the new address information. Then, place your order again using the correct address. However, once your package is processed and shipped, we cannot make any more modifications to your shipment. We guarantee that our products will ship to you in excellent condition without any defects and we will replace the product free of charge within 30 days of purchase if the boxes or bottles come damaged. All NOVOS products undergo thorough quality assurance to ensure they meet our high standards. However, if you find a damaged or defective product upon arrival due to mishandling during shipping, you must submit a claim within 2 days of receiving your order. To create a claim, please email us at care@novsolabs.com and include: Your order/invoice number Contact information Description of defective products Images of packaging, shipping box, and invoice **Please keep all products and packaging as we may ask you to ship all defective products to us for additional inspection. If you do not complete this step, your claim may be denied. This return policy applies only to purchases made through www.novoslabs.com. If you purchased NOVOS products through a third-party marketplace and want to make a return, please contact that third-party marketplace.

Question 11

Do you ship internationally?

Accepted Answer

Yes, we ship NOVOS Core and NOVOS Boost to many countries. Currently, NOVOS Age is only available in the United States, which also applies to the NOVOS Longevity Kit since it includes NOVOS Age. We ship Core and Boost to:   Australia (not all zip codes), Austria, Brazil, Canada, Croatia, Denmark   Finland, France, Germany, Greece, Hungary, Ireland, Israel, Japan   Luxembourg, Malta, Monaco, Netherlands, New Zealand, Norway   Poland, Portugal, Puerto Rico, San Marino, Singapore, Slovenia   Spain, South Korea, Sweden, Switzerland, United Arab Emirates (UAE)   United Kingdom (UK), United States (US), Virgin Islands (British), Virgin Islands (US) International shipping usually takes 7-10 business days, but can be faster or slower depending on many variables including location, custom delays, time of year, and more. Subscribe to our newsletter and follow on social (@novoslabs) to be the first to know when we expand international shipping.

Question 12

Is it really possible to slow or reverse aging?

Accepted Answer

Yes. While you can't change the number of birthdays that have passed (chronological age), it is possible to slow down or accelerate your biological age based upon lifestyle changes.

Question 13

What Are Aging Clocks?

Accepted Answer

Two general categories of biological age tests exist:  - Tests that measure your rate of aging - Tests that measure your biological age Tests that measure your rate of aging determine how fast you are aging.  Tests that measure your biological age determine how old you are biologically.  You can compare the rate of aging to how fast a clock is ticking (how fast you are aging), and you can compare biological age to the time a clock displays (how old you really are).   Changing the speed that the clock is ticking can be noticed in significantly less time than seeing change in a clock that has been ticking for decades. This is one of the multiple reasons we emphasize the Rate of Aging clock as the primary focus of Age (80% of the emphasis should be on this clock). Biological age tests can be based off of the epigenome, proteome, microbiome, and more. Certain epigenetic tests are among the most accurate of all biological age tests, which is why NOVOS decided to offer these tests over alternatives. To that point, there are already many epigenetic clocks in existence, and some  are better than others.  Most epigenetic clocks measure biological age, to varying degrees of accuracy; very few of them measure the rate of aging.  The DunedinPACE rate of aging clock is currently considered by many in the field to be the most relevant and accurate test available with regards to mortality and disease risk.  It's also the most actionable, since its outputs are based on your current lifestyle. These are some of the reasons that we chose to offer the DunedinPACE clock to our customers.

Question 14

Rate of Aging Clock: What Is It?

Accepted Answer

Your rate of aging is a measurement of how fast you age. It calculates how much you age biologically for each chronological year.  The lower the value, the better.  An average rate of aging would be a rate of one biological year for every chronological year you aged. If your rate of aging is lower than 1, you age slower than average. For example, if your rate of aging is 0.9, you only aged 0.9 years biologically for each chronological year that passed, or 10% slower than average. If your rate of aging is higher than 1, you age faster than an average person would be expected to age.  For example, if your rate of aging is 1.2, you age biologically 1.2 years for each chronological year that passes, which is 20% faster than normal. You want your rate of aging to be below 1; this means you’re aging more slowly than normal.  The epigenetic rate of aging clock NOVOS uses has been developed by scientists from Duke University and Columbia University. The clock is called DunedinPACE. Multiple studies have been published about the DunedinPACE clock, including comparisons against other well-regarded epigenetic tests, in which DunedinPACE proved to be even more accurate. Many experts in the field believe that DunedinPACE is currently the best clock available to measure your rate of aging.

Question 15

Biological Age Clock: What Is It?

Accepted Answer

Besides the Rate of Aging clock, NOVOS Age also includes a biological age clock.  The biological age clock determines how old you are biologically.  If you are biologically older than your chronological age, this implies you have aged faster over the course of your lifetime.  As a result, you could be at a higher risk of dying compared to someone with a lower biological age, or you could be at a higher risk of getting aging-related diseases and symptoms. We emphasize risk, because we're dealing with statistical probabilities. This risk can also be offset by making improvements to your lifestyle, via diet, activity, supplementation, sleep, stress management, etc., which we cover in our blog. If your biological age is lower than your chronological age, this implies you have aged more slowly over the years.  You could therefore have a lower risk of dying than someone with a higher biological age, or have a lower risk of aging-related diseases and symptoms. It's important to note that changes to your biological age will be more gradual than changes to your pace of aging, because the pace of aging measures your current speed, whereas your biological age measures a historical lifetime of aging. Some may see changes in their biological age – either positive or negative – in very short timeframes (i.e., if they test every few weeks or months). These changes are most likely predominantly based on the error margins of the test and should not be interpreted literally. Biological age tests are best looked at over the course of a year or more. You should accumulate a few results to see the overall trend relative to your chronological age. In the meantime, focusing on your pace of aging will give you the appropriate guidance to know that what you're doing is working.

Question 16

Can I Use These Clocks to Measure Lifestyle Interventions?

Accepted Answer

The DunedinPACE clock is one of the most accurate epigenetic clocks. Nonetheless, it can be difficult to measure the impact of any single intervention, given the innumerable lifestyle factors that may counteract the positive effects on the clock. For example, taking a supplement or exercising may have a positive impact on the clock that may be counteracted by other lifestyle variables (e.g., stress, sleep, diet, overindulging as a reward for exercising, other supplements, your microbiome, infections or activation of the immune system). In such a case, the net result is neutral or negative, meanwhile the wrong conclusion may be drawn – that the supplement or exercise did not confer any benefits. This is even more the case for the biological age clock, which measures many forms of accumulated damage and lifestyle interventions you underwent throughout your life (including factors you were exposed to decades ago).  Using this clock to measure whether one intervention (e.g., exercising more) changes the clock will be difficult in the short-term, given the clock is, in most cases, currently not accurate enough on an individual level (some studies, using dozens or hundreds of participants, can find effects of one or multiple interventions).   Therefore, use the biological age clock to get an overview of all lifestyle interventions and habits accumulated over a lifetime.  Use the rate of aging clock to get a general overview of your health and how fast you are aging right now, being mindful of the innumerable lifestyle and (epi)genetic factors that are playing a role. We help you keep track of confounding factors by providing you with a short survey for you to complete with each NOVOS Age test. This will enable you to compare your lifestyle changes between tests in a more precise way than relying on your memory, and may help you make sense of your results. Ideally, you get tested every year, at the same time, to minimize seasonal confounding factors and to have an insight on how you're faring on your Longevity Journey.

NOVOS Longevity Kit

Your longevity protocol for a year, and the test that tells you where you’re starting from.

Everything arrives at once.

NOVOS Core boxes

NOVOS Boost bottles

NOVOS Age test

NOVOS Life

A year, from the number you start at.

Take the NOVOS Age test in your first week

The formula is already at work

One sachet, two capsules, every morning

Skin, focus, and overall well-being

Six months is the third time point measured in the clinical trial

Longevity is built over years, not weeks

Built for the years ahead.

Why a full year matters.

The evidence, end to end.

Rapid, durable cardiovascular benefits.

18%+ longer lifespan.

73% aged slower.

22% firmer skin.

68% less DNA oxidative damage.

What you’ll be able to measure.

Biological Age

Pace of Aging

Organ Ages

Telomere Length

Measure, follow the protocol, measure again.

Real scientists. Real doctors.

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